HELP & FAQ
Quick answers to the most common questions. Can't find yours? Contact us — our assistant usually replies within seconds.
The reference photo matters most. Use a clear, well-lit, front-facing photo where your face is fully visible — no sunglasses, heavy shadows, or far-away shots. Then regenerate. Tip: the Professional plan uses our most accurate likeness engine, so if likeness is critical to you, that's the plan built for it.
Still stuck? Send us a message or email support@dkbcreativeai.com.